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10:07:42 PIM - Trying to access xml at path:E:\Adobe CS5\packages\LWA\LWA.pimx 10:07:42 PIM - Trying to access xml at path:E:\Adobe CS5\packages\DWA\DWA.pimx 10:07:42 PIM - Trying to access xml at path:E:\Adobe CS5\packages\UWA\UWA.pimx 10:07:42 PIM - Trying to access xml at path:E:\Adobe CS5\packages\core\PDApp.pimx

10:07:42 PIM - Updater Inventory location:E:\Adobe CS5\resources\updaterinventory.dll 10:07:42 PIM - PIM Database is Up To Date. 10:07:42 PIM - trying to createOrUpdatePIMDbSchema. 10:07:42 Utilities - File does not exist 10:07:42 Utilities - Folder does not exist

10:07:42 PIM - Logging Level verbosity Set to 4 For the preceding errors, for example, you would search on “DWA.SystemRequirement SystemRequirements check FAILED for payload” and “PIM - Error could not create PIM Common Folder Path.” Omit paths and machine-specific information from search strings. Search the Adobe knowledgebase for a TechNote that provides a solution to each error message. F:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\ 13:49:20 PIM - Error could not create PIM Common Folder Path. 13:49:48.847 DWA.SystemRequirement SystemRequirements check FAILED for payload - Adobe Media Encoder CS5 PCI WRAPPER In the most recent installation attempt, look for lines identified by or. If you can’t determine which build attempt is the most recent, delete PDapp.log and run the installer again.ĥ. Each attempt starts with a Build Version number.Ĥ. Each line in the log starts with a date and time stamp, which indicates when the installation was attempted.

PDapp.log records installation attempts sequentially. Open PDapp.log in a text editor such as WordPad (Windows) or TextEdit (Mac OS).ģ. Windows Vista and Windows 7: \Users\\AppData\Local\TempĢ.Windows XP: \Documents and Settings\\Local Settings\Temp.

If necessary, use Folder Options (Windows) or Terminal (Mac OS) to show hidden files. Note: The following folders are hidden by default. Navigate to the PDapp.log file in one of the following folders: The PDapp.log file contains information about any errors the installer may encounter prior to beginning the installation process.ġ. Since you are having problems prior to clicking the install button I would recommend you complete the following steps to analyze your PDapp.log file. Do you have a back up of the registry prior to using the registry cleaners?